Terms and Conditions

1. Engagement Basis and Authorisation

All work is performed only after explicit written authorisation from authorised client representatives. No simulation activity occurs before approval of scope, systems, timing windows, and designated points of contact.

Client approval confirms that Prefraud is permitted to run agreed testing activity within the approved boundaries.

2. Scope and Boundaries

Testing is strictly limited to assets, workflows, and operational pathways listed in the agreed scope documentation. Out-of-scope systems and processes are excluded unless formally added through written variation.

Boundary settings include permitted methods, stop conditions, escalation paths, and incident handling requirements.

3. Operational Safety and Control

Engagements are designed to preserve operational stability. Prefraud follows agreed safety controls and can pause or stop testing where stop conditions are met or where continuing activity may create unapproved risk.

Client-side operational contacts must be available during active windows to support escalation and control decisions.

4. Confidentiality and Information Handling

All engagement information, evidence, and findings are treated as confidential and shared only with authorised stakeholders. Handling, transfer, storage, and retention requirements are aligned to agreed engagement controls.

Neither party may disclose confidential material except where required by law or with written consent.

5. Reporting and Use of Outputs

Prefraud provides evidentiary reporting describing observed exploitation pathways, control failures, and remediation priorities. Outputs are context-specific and intended to support client governance and operational decision-making.

Reports do not replace legal advice, regulatory advice, or internal decision authority.

6. Fees and Commercial Terms

Commercial terms, including any outcome-based fee arrangements, are defined in the engagement letter or statement of work. Billing, payment timing, and accepted deliverables are governed by that written agreement.

Where no-fee or conditional-fee terms are offered, those terms apply only to the specific agreed scope and period.

7. Legal and Regulatory Compliance

Engagement activity is executed within lawful and authorised parameters. Prefraud and client stakeholders must each ensure they meet applicable legal, regulatory, and contractual obligations relevant to the engagement.

If legal constraints change, scope and execution conditions may be revised by written agreement.

8. Liability and Limitations

Each party remains responsible for its own internal decisions and implementation actions. Prefraud is responsible for performing services with due care and within agreed scope, but is not responsible for client decisions made outside provided recommendations.

Any liability limits, exclusions, or indemnity arrangements are governed by the signed engagement terms.

9. Termination and Suspension

Either party may suspend or terminate an engagement where legal, safety, or contractual conditions require it. On termination, both parties continue to comply with surviving obligations including confidentiality and lawful evidence handling.

10. Governing Law and Jurisdiction

Unless otherwise agreed in writing, engagement terms and related disputes are governed by applicable Australian law, including Victoria where specified in engagement documents.

Entity details: Prefraud Consultancy, ABN 59 824 642 255, Melbourne, Australia.